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  1. Industries
  2. Online store

A sample day

Online store

From paid order to delivered parcel, each step passes from one app to the next with no retyping.

A day with Octyo

The moments Octyo helps, from opening to closing time.

  1. E-commerce

    Overnight orders

    Orders paid by card overnight are waiting, each with its invoice already issued and settled. Their items are reserved in stock, and picking slips print without prices.

  2. Deliveries & routes

    The island delivery round

    Orders delivered by the team join the Deliveries queue. Today’s round is put in an optimised order, and the driver follows his stops on his phone.

  3. E-commerce

    Parcels for mainland France

    The other parcels go by carrier. Once the tracking number is entered, the order switches to “shipped” and the items leave the stock.

  4. Customer service

    A question about an order

    A customer writes in to change his delivery address. His email becomes a ticket in Customer service, the order number is noted on it, and the team answers with a saved reply.

  5. Deliveries & routes

    Delivered and signed

    At the door, the driver collects a signature on his phone, even with no signal. The order switches to “delivered” in the store, and the signed slip is filed in Drive.

  6. Social media

    Today’s post

    At the scheduled time, a reminder comes in: the text and photo of the new gift box are ready to copy. Once it is live, the post is marked as published in the calendar.

  7. Email marketing

    Winning members back

    The owner targets loyalty members who have not bought anything in 90 days and schedules an email for the next morning. Only those who opted in will receive it.

The industry pack

The first time you open Octyo, it suggests this industry’s pack, which you can find later in Studio. It prepares the following, and you adjust it your way.

  • Categories: products, accessories, bundles and gift sets, gift wrapping and shipping
  • Brand, Composition and Parcel dimensions fields on every item
  • An Order number field on Customer service tickets
  • Picking, Shipping, Customer service, Receiving and Product photo positions in Shift planning
  • A thank-you note on invoices and delivery slips

The apps for this industry

Highlighted in your Octyo when you choose this industry. The others stay one click away.

Your day, with Octyo.

The first time you open it, Octyo asks about your industry and highlights its apps. You start with one app, for free.