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  2. Hotels, lodging

A sample day

Hotels, lodging

From the morning handover to a seminar enquiry, the team and group stays are managed in one place.

A day with Octyo

The moments Octyo helps, from opening to closing time.

  1. Time clock

    The morning handover

    The night porter clocks out as the breakfast team clocks in. The head housekeeper sees live who is in, on a break or running late against the schedule.

  2. Shift planning

    Extra hands for the weekend

    The head housekeeper publishes two open housekeeping shifts. Two colleagues request them from their phones, and the skills required for the position are checked.

  3. Website

    A seminar enquiry

    A company uses the website form to ask for an offer for twelve rooms and a meeting room. The request becomes a CRM deal, where the front desk records the dates and number of guests.

  4. Invoicing

    The proposal and its deposit

    The front desk sends the quote for the stay. The client accepts it online and pays the deposit: the deposit invoice is issued automatically, and the deal is marked won.

  5. Payments

    The deposit comes in

    In Payments, the seminar deposit shows up with its fees and net payout, already matched to its invoice.

  6. Time off

    Summer leave

    A receptionist asks for two weeks in August. The manager checks the calendar to see who is already off that month, then approves in one click.

  7. Email marketing

    A quiet-season offer

    The manager schedules an offer for past guests who agreed to hear from the hotel. Unsubscribes are honoured automatically.

The industry pack

The first time you open Octyo, it suggests this industry’s pack, which you can find later in Studio. It prepares the following, and you adjust it your way.

  • Categories: room nights, breakfasts, half board, drinks, meeting room hire and extra services
  • Front desk, Housekeeping, Breakfast, Maintenance and Night porter positions in Shift planning
  • CRM stages for groups, from request to provisional hold and deposit requested
  • Deal fields: arrival and departure dates, number of rooms and number of guests
  • An opening line for stay quotes and a thank-you note on invoices

The apps for this industry

Highlighted in your Octyo when you choose this industry. The others stay one click away.

Your day, with Octyo.

The first time you open it, Octyo asks about your industry and highlights its apps. You start with one app, for free.